Terms and Conditions
1. Membership Eligibility
1.1 Membership in the Bouncewear Membership Program is open to individuals who are at least 18 years old.
1.2 By enrolling in the program, members agree to abide by these Terms and Conditions.
1.3 Membership is free, and no purchase is necessary to join.
1.4 Bouncewear reserves the right to investigate accounts and terminate memberships that are suspected of being used for resale purposes or any other unallowed activity.
2. Earning Points
2.1 Members earn 3 points for every euro spent on qualifying purchases made ONLINE at Bouncewear. (For the time being, Bounce Points can only be earned and redeemed with online purchases after June 1st 2024.
2.2 Points are earned on the net purchase amount after discounts and before taxes and shipping charges.
2.3 Points may not be earned on purchases made with previously redeemed points.
3. Redeeming Points
3.1 Points can be redeemed for discounts on future purchases, exclusive products, limited edition releases, and special event access as specified on the Bouncewear website.
3.2 Points can only be redeemed online by selecting the option to use points during the checkout process.
3.3 Points have no cash value and cannot be exchanged for cash.
4. Points Expiration
4.1 Points are valid for 12 months from the date they are earned.
4.2 Members will be notified via email before points expire.
5. Returns and Exchanges
5.1 If a product purchased with points is returned, the points earned from that purchase will be deducted from the member's account.
5.2 If points were used to make the purchase, those points will be refunded to the member's account.
6. Account Management
6.1 Members are responsible for maintaining accurate and updated personal information in their membership account.
6.2 Bouncewear is not responsible for any issues or delays caused by incorrect or outdated account information.
7. Membership Termination
7.1 Bouncewear reserves the right to terminate any membership if it determines that the member has violated these Terms and Conditions, engaged in fraudulent activity, acted in a manner detrimental to the program or other members, or is using the program for resale purposes.
7.2 Upon termination, all points accumulated in the member's account will be forfeited.
8. Modification of Terms
8.1 Bouncewear reserves the right to modify these Terms and Conditions at any time.
8.2 Members will be notified of significant changes to the program via email or through the Bouncewear website.
9. Privacy Policy
9.1 The collection and use of personal information in connection with the Bouncewear Membership Program are governed by Bouncewear's Privacy Policy, which can be found on our website.
10. Limitation of Liability
10.1 Bouncewear and its affiliates, partners, and agents make no warranties, express or implied, with respect to the membership program or any products or services related to the program.
10.2 By participating in the program, members agree to release Bouncewear from any and all liability, including, but not limited to, claims, demands, or damages arising out of or in any way connected with the membership program.
11. Governing Law
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of the country in which Bouncewear operates.
11.2 Any disputes arising from or related to the Bouncewear Membership Program shall be subject to the exclusive jurisdiction of the courts in that country.
12. Contact Information
12.1 For any questions or concerns regarding the Bouncewear Membership Program, please contact our customer service team via email at loyalty@bouncewear.com.
13.General Information
By registering for the lmembership program, customers agree to receive marketing emails.