Tracking my order

How long will it take to receive my order?
Orders typically ship within 1-2 business days of receipt during non-peak times or seasons. Please be informed with following info concerning delivery t...
Wed, 5 Aug, 2020 at 2:01 AM
How do I track my order?
When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam...
Sun, 26 Jul, 2020 at 11:18 AM
My order was never delivered, what do I do?
Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently from Bouncewear to deliver your package, we’ll try an...
Mon, 26 Dec, 2022 at 10:26 AM
How to file a claim for a missing or lost package?
In the tracking e-mail you have received, there is a link to the tracking page of the shipping carrier. On this page you'll find your way to customer se...
Wed, 5 Aug, 2020 at 2:02 AM