Tracking my order

How long will it take to receive my order?
Orders typically ship within 1-2 business days of receipt during non-peak times or seasons. Please be informed with following info concerning delivery time...
Wed, 24 Jul, 2024 at 10:53 AM
How do I track my order?
When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam...
Wed, 3 Jul, 2024 at 2:40 PM
My order was never delivered, what do I do?
Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently from Bouncewear to deliver your package, we’ll try an...
Wed, 3 Jul, 2024 at 2:45 PM
How to file a claim for a missing or lost package?
In the tracking e-mail you have received, there is a link to the tracking page of the shipping carrier. On this page you'll find your way to customer se...
Wed, 3 Jul, 2024 at 2:44 PM